blog

To My Existing Patients: I am Switching Electronic Health Record Systems

I am switching Electronic Health Record (EHR) systems. The new system involves a number of changes:

  • For patients who choose to get appointment reminders, the system will send reminders before every appointment, not just non-repeating appointments.
  • Reminders can be sent by email (48 hours before the appointment), text message (24 hours beforehand), or both.
  • I am now offering a secure on-line portal for billing, payments, and secure communication.
  • Starting on July 1, monthly bills can be sent via the portal, email, or by US mail.
  • I will not be charging a processing fee on credit card payments through the secure portal.
  • It will be easier for me to collect co-pays at the time of your appointment.
  • I am now able to send prescriptions for stimulant medications to pharmacies electronically.

If you have not done so already, please fill out this “Communication Consent” form and return it to me. (That link will take you to a PDF document which you can mail, hand-deliver, fax to 617-977-0243, or, if you are comfortable with the fact that email is not a 100% secure method of communication, emailed a scan or legible photo.)

If you choose to enroll in the portal, the system will send you an enrollment email after I receive your form. At your first login, the system will ask you to verify your demographic information and communication choices; please complete that one-time process.

If you have any questions or experience any problems with this change, please do not hesitate to contact me.

Yours,
Nat Kuhn, MD

I’m moving my office

68 Leonard St, Belmont, MA 02478

As of May 27, 2017, my office will be located on the 2nd floor of 68 Leonard Street in Belmont Center. The building has an elevator, and is fully accessible from street level. Facing the front of the building, the entrance is on the right side, under a covered walkway that faces the Bank of America next door. The walkway is under the “68” in the photo.

Unlike my current office, there is no dedicated waiting room. To get to the waiting room: if you are standing by the elevator with your back to my office, turn right and go to the waiting room on the left which is attached to the offices of Drs. Robin Goldstein and Raymond Levy (see map here).

The new address is 68 Leonard St., Mailbox 208 / Belmont, MA 02478. Please update your address book. For current patients who use a bill-pay service, please update my address with your service for any payment which will arrive after May 26.

Parking is available on Leonard Street; you need to enter your license plate number and pay at one of the kiosks. There is also a large parking lot behind the buildings on the other side of Leonard Street. (See parking map here.)  I recommend that you allow extra time for parking.

The same buses that run to my current office (74 and 75) go to Belmont Center; so does the Fitchburg line Commuter Rail, which also stops in Porter Square.

My email (nk@natkuhn.com) and telephone number (617-489-9090) will remain the same.